PRIVACY

1. Controller

The controller responsible for processing personal data on this website is Normalverbraucher, Dorfstrasse 25, 6471 Arzl, Austria.

Contact: normalverbraucher@ymail.com
Phone: 0043 676 46 45 44 0

2. Hosting by Netlify

This website is delivered through Netlify, Inc., USA. When the website is accessed, technically necessary connection data is transmitted to the hosting provider, including the IP address, date and time, requested page, referrer and browser and operating-system data. The purpose is the secure, stable and technically correct operation of the website. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in secure website operation).

At present, this website does not use Netlify Forms, Netlify Analytics, newsletter functions, visitor accounts or payment functions. More information: Netlify privacy policy.

3. Contact by email

If you contact us by email, we process the data you provide to handle your enquiry, coordinate dates and, where applicable, prepare a contract. The data is stored only for as long as necessary for these purposes and for statutory retention obligations.

4. Cookiebot CMP

Cookiebot CMP by Usercentrics is used to manage consent. The Cookiebot script is loaded on all pages and manages consent for cookies and similar technologies. The Cookiebot domain ID is 9de8deb9-5363-43c8-ae9c-2d04ef0d0681.

The Cookiebot scan dated 24 September 2026 for www.normalverbraucher.com identified the following technical storage:

• Cookie: CookieConsent
• Category: Necessary / technically necessary
• Provider: normalverbraucher.com
• Type: HTTP cookie
• Storage duration: 1 month
• Purpose: Stores the user’s consent state for the current domain.

The report lists the United States as the destination of the data transfer and assesses this country as adequate under the GDPR. More information: Cookiebot privacy policy.

5. Fonts, audio and external content

The website uses system fonts only and does not load fonts from Google Fonts or other external font services. No connection to an external font provider is therefore made when the page is accessed.

The four listening samples are delivered as MP3 files directly from this website. No third-party audio or social-media embeds are used. At present, the website contains no maps, videos, analytics or advertising services.

6. Legal bases and storage periods

Depending on the situation, processing is based on handling enquiries and preparing a contract (Art. 6(1)(b) GDPR), fulfilling legal obligations (Art. 6(1)(c) GDPR), legitimate interests in secure website operation (Art. 6(1)(f) GDPR) or consent (Art. 6(1)(a) GDPR).

Email enquiries are stored for as long as necessary to handle them, process a possible booking and meet statutory documentation obligations. No general fixed deletion period can be stated because it depends on the content and course of the specific enquiry. Technical hosting data is processed according to the requirements and retention periods of the hosting provider.

7. Your rights

Subject to the legal requirements, you have rights including access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with effect for the future.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data-protection supervisory authority. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb.gv.at.